Lean Six Sigma Improvement Approach

 

• The Lean Six Sigma Improvement Approach is used to improve
  existing processes.

  
  

• The five phases of DMAIC help you to understand the problem andthe customer needs, gather the data, uncover the root causes, fix the process, and make sure it stays fixed.

  
  

• Most business problems can be solved using this structured approach.

 

Clearly define the problem; gather the Voice of Customer; map the process at a high level; determine potential project value

 

Gather the data to determine the actual performance (baseline); map the value stream; perform a process risk assessment; measure waste and Cost of Poor Quality; implement Quick Wins

 

Use data and statistics to identify and validate root causes; perform Value analysis to uncover bottlenecks, delays and other waste

 

Implement improvements targeted to root causes; eliminate waste and variation; demonstrate measurable improvement (practically and statistically)

 

Ensure sustainability of the process; measure stability using Statistical Process Control, Standard Work and visual management